FAQs
Because Anthem is an unincorporated community and not a city, the Anthem Community Council does not manage public services in the same manner that a town or city would. The following is a list of topics you might have questions about.
Washes are monitored and regulated by the federal government and the U.S. Army Corps of Engineers (USACE) Arizona Regulatory Branch. Maintenance is limited to the authorized removal of man-made debris, noxious weeds and invasive plants, such as Desert Broom and Saltcedar. The ACC maintains the trails inside wash areas, up to three feet on either side of the trail. In the event of flooding, which causes movement of rocks, dirt and silt across the trails, the ACC will coordinate repairs immediately for safety reasons.
Report locations in need of attention: ACC Parks and Facilities Maintenance Department, 623-879-3035 (during business hours)
Trespassing in washes: Contact law enforcement.
East of I-17: Maricopa County Sheriff's Office, 602-876-1011
West of I-17: Phoenix Police Department, 602-262-6151
View more information about 404-washes.
Contact law enforcement.
East of I-17: Maricopa County Sheriff's Office, 602-876-1011
West of I-17: Phoenix Police Department, 602-262-6151
Maricopa County Animal Care and Control: 602-506-7387
The Anthem Veterans Memorial (AVM), located in Community Park, is a monument dedicated to honor the service and sacrifice of our country's armed forces. It is a place of honor and reflection for veterans, their families, and friends, and also is a place to show respect to those service men and women who have and continue to courageously serve our county. The monument was dedicated in 2011 and is a registered Arizona Historical Landmark.
Learn more about the memorial and the ceremonies that take place each year.
Billing and Assessments page or for questions about the balance owed, contact Anthem Community Council: 623-742-6050
The ACC takes care of bee issues in most common areas/common walls (including main parks and main streets) only; not on residential property. Country Club Community Association handles bee issues in common areas within the Country Club gates; not on residential property.
ACC Facilities Maintenance Department: 623-879-3035 (during business and after hours) for common areas/common walls. For bee issues on residential property, call The Beekeeper: 602-274-0400.
Parkside neighborhood or pocket parks: Parkside Community Association, 623-742-4562 (during business hours); AAM Emergency Line, 602-647-3034 (after hours)
Country Club neighborhood: Country Club Community Association, 623-742-6030 (during business hours); AAM Emergency Line, 602-647-3034 (after hours)
Contact your trash provider for all questions regarding recycling, trash and bulk pickup, including schedule and zoning information. Brochures are created and provided to the ACC by Republic Services (residents east of I-17) and City of Phoenix (residents west of I-17).
Schedules and maps are posted in the 'Document Center' under 'Bulk Trash.'
Contact your provider for all questions relating to your phone, internet or cable service.
Providers
- Cox Communications
- Century Link: 602-765-2334
Contact a Community Center Membership Coordinator: 623-879-3013 or email membership services.
Visit the Community Center page to learn more about how to activate your membership.
The Anthem Community Council offers opportunities for volunteers (with a clean background check). For example, the ACC often needs sports coaches, Community Park playground monitors, and committee members (Fiscal and Resource Management and the Utilities Panel).
The Council does not offer opportunities for required or court-ordered community service hours.
Many places in or around Anthem also offer volunteer/community service opportunities, such as Anthem Neighborhood Watch, Anthem Pets, Youth for Troops, Merrill Gardens, The Enclave, ACTS (Anthem Cares Through Service), trail cleanup/maintenance, Adopt-a-Street cleanup, Rusty's Angels Sanctuary, and the Foothills Food Bank.
Those interested must contact organizations directly to inquire about opportunities.
Residents within the gates pay additional dues (Social and/or Golf Membership) for amenities provided by ClubCorp.
Anthem Golf and Country Club, Membership Director: 623-742-6202
The Anthem Dog Park features four grass, off-leash, fenced zones; the zones are marked "Active" and "Passive," and are not categorized by the size of the dog. Dogs that like to run, chase, and "stir things up" in a good-natured way should be in the "Active" zone. The "Passive" zone is intended for shy or less active dogs.
Learn more about features, the park hours, and how to register for membership on the parks page.
Drones are not permitted to launch or land on ACC property at any time; this includes Community Park, Opportunity Way Park, Liberty Bell Park, the Civic Building, and Community Center (and areas outside of these buildings).
During ACC-organized events, such as Music in May or Autumnfest, and during ceremonies at the Anthem Veterans Memorial, the operation of drones over the area where the event(s) are taking place is prohibited. Operators will be asked to remove the drone during these times.
For those wishing to capture drone footage for commercial/business purposes, the ACC requests that you submit information regarding the project so that we may assist you with the best days and times, to ensure that FAA regulations are being met, and to ensure the safety of residents.
See Press Center.
- Motorized vehicles are prohibited in Anthem Community Council Parks. This includes, but is not limited to, golf carts (unless authorized), e-bikes, e-scooters, e-dirt bikes, skateboards, or any other electric devices that may pose a safety hazard to park visitors. The Anthem Community Council reserves the right, at its sole discretion, to prohibit any conduct deemed unsafe or disruptive to individuals or property within the park.
Arizona Public Service (APS) provides the electric power company for all Anthem residents and business locations
Arizona Public Service homepage (aps.com)
Visit the Press Center, or contact ACC Communications and Public Affairs Director: 623-742-6065
Parkside residents may have garage sales once per quarter. However, signs advertising the garage sale may only be placed in the homeowner's yard and must be removed at the end of the garage sale. Do not place signs in medians, on corners, and do not park cars on streets with signs directing people to the sales.
No garage sales are permitted within the Anthem Country Club community.
For more information, contact your HOA staff directly: Parkside
There are two emergency gates in Anthem, one in the Country Club (Ravina Lane) and one in Parkside (Meridian Drive). These gates are for emergency use only and are maintained by the fire department. Only the Fire Chief can make the determination as to whether the gates should be opened in the event of a public safety emergency. The Chief notifies the ACC of such an event.
Daisy Mountain Fire Department: 623-465-7400
For information on the Golden Go-Getters group and events, email Wanda Hill or call 623-551-3310.
If graffiti or vandalism is in progress, contact law enforcement:
East of I-17: Maricopa County Sheriff's Office, 602-876-1011
West of I-17: Phoenix Police Department, 602-262-6151
For graffiti or vandalism clean-up in common areas and on ACC property, use the online tip form or contact the ACC Facilities Maintenance and Construction Department at 623-879-3035.
For Graffiti on utility boxes, contact the respective utility company. These boxes are privately owned and maintained by the utility company.
Contact Maricopa County Vector Control: 602-506-0700
To hike Daisy Mountain, you must first apply for a permit from the State Land Department. This is because Daisy Mountain is State Trust Land.
The only access point for all residents onto Daisy Mountain is in a Parkside neighborhood, at N Livingstone and Navigation Way. However, there is no street parking. Arrange to be dropped off/picked up, or walk/bike to the start of the trail.
No ATVs are allowed on Daisy Mountain; it is strictly for hiking, mountain biking, and equestrian use.
Contact your provider for all questions relating to your phone, internet, or cable service.
Providers
- Cox Communications
- Century Link: 602-765-2334
Contacts are for issues in common areas/walls (including main parks and main streets) only; not on residential property.
Leaks on ACC or commercial properties: ACC Parks, Facilities and Construction Department, 623-879-3035
Emergencies (gushing water): DLC Resources, 602-241-1600 (during business hours and after hours)
Parkside neighborhoods: Parkside Community Association, 623-742-4563 (during business hours); AAM Emergency Line, 602-647-3034 (after hours)
Country Club neighborhoods: Country Club Community Association, 623-742-4530 (during business hours); AAM Emergency Line, 602-647-3034 (after hours)
Contacts are for issues in common areas/common walls (including main parks and main streets) only; not on residential property.
ACC property: ACC Parks, Facilities and Construction Department, 623-879-3035 (during business hours); Landscape Emergency Line (leave a detailed message after hours), 602-276-5900
Commercial Property: Derrick Register, 623-742-6010
Parkside neighborhoods: Parkside Community Association, 623-742-4563; AAM Emergency Line, 602-647-3034 (after hours)
Country Club neighborhoods: Country Club Community Association, 623-742-4530; AAM Emergency Line, 602-647-3034 (after hours)
Desert Maintenance forms can also be used to report non-emergency landscape issues in Parkside and Country Club neighborhoods.
Download Parkside Desert Maintenance Request or Download Country Club Desert Maintenance Request in the HOA Document Centers.
If you live in the Country Club Community and your home is adjacent to the golf course, call 623-742-6200 or visit the ClubCorp website.
West of I-17 only: Phoenix Police Department, 602-262-6151
East of I-17: Maricopa County Sheriff's Office, 602-876-1011
MCSO has a staffed substation at the Civic Building, 3701 W Anthem Way. It is accessible to residents Monday through Friday, 8 am-4 pm. The entrance is to the right of the main entrance at the Civic Building.
Sign up for emergency alerts to be sent to your phone (reverse 911).
Contact Anthem Pets: 480-287-3542
Damaged boxes (residential and parcel) or broken locks/keys for parcel boxes: ACC Parks, Facilities and Construction Department, 623-879-3035
New residents who need keys upon moving in, or residents with missing keys/broken locks: Express Mailbox, 480-440-4424 or any mailbox vendor of your choice.
Standing water is a breeding ground for mosquitoes. Eliminate any puddles or standing water. Be sure to check the drainage system on the property for standing water.
Maricopa County Vector Control: 602-506-0700
View the Maricopa County Noise Ordinance, provided by Maricopa County to the ACC.
Contact law enforcement.
East of I-17: Maricopa County Sheriff's Office, 602-876-1011
West of I-17: Phoenix Police Department, 602-262-6151
East of I-17: Maricopa County Sheriff's Office, 602-876-1011
West of I-17: Phoenix Police Department, 602-262-6151
Daisy Mountain Fire Department, 623-465-7400
Register at Share The Ride (click on Van Pool): 602-262-7433
Refer to your CC&Rs for full parking policies, located in your HOA's Document Center.
Parkside:
- Street parking is prohibited in Parkside.
- Guest overflow to the street is allowed so long as the driveway and garage are being used for parking and the overflow isn't on a regular basis.
- Recreational vehicle passes are available for three days per month. Contact Parkside at 623-742-6050.
Country Club:
- No vehicle may be parked overnight in the street without a permit. This includes guest vehicles.
- Visitor and RV parking passes are available for three days per month. For passes, speak to the gate staff members at the gatehouse.
- Commercial vehicles must be parked in an enclosed garage overnight.
- Other vehicles (i.e. boat, off-road, oversized, etc.) must be parked in an enclosed garage at all times.
The Village:
- Vehicles may only be parked in the garage or in assigned parking spaces.
- Guests may park in an unassigned visitor parking space but for no more than 48 consecutive hours and no more than 72 hours within any seven day period.
- Parking restrictions are heavily enforced on Triumph Court, a street owned and maintained by MCDOT.
Community Park, Liberty Bell Park, Dog Park or Opportunity Way Park: ACC Administrative Offices, 623-742-6050
Parkside neighborhood parks: Parkside Community Association, 623-742-4563 or visit the Neighborhood Parks Page.
Contact your provider for all questions relating to your phone, internet, or cable service.
Providers
- Cox Communications
- Century Link: 602-765-2334
All requests for private photo shoots, commercials, television, feature films, or any other film production that are shot at or feature Council property (including logos and taglines) must be coordinated with the ACC Communications and Public Affairs department.
Realtors needing professional photography may access marketing photos in the Press Center.
Visit the Press Center or contact ACC Senior Director of Community Relations at 623-742-6065.
West of I-17 only: Phoenix Police Department, 602-262-6151
Phoenix residents dealing with a problem motorist should call Crime Stop at 602-262-6151; speeding concerns can be reported at 602-534-7733 (602-534-SPEED).
Political Signs
If a sign is placed on Maricopa County property, it is permitted in compliance with their guidelines, per A.R.S. 16-1019. Political signs may be placed in the public right-of-way, as long as they are not hazardous to public safety. Signs may be placed forty-five (45) days before a primary election and ending fifteen (15) days after the general election, except that for a sign for a candidate in a primary election who does not advance to the general election, the period ends fifteen (15) days after the primary election.
Where is Maricopa County property? Search here, Maricopa County Assessor's Office Parcel Viewer
The Anthem Community Council (ACC) will remove signs placed on ACC property. In most cases, however, political signs in Anthem are legally placed in the public right-of-way or on private property. Council has the right to remove political signs on its own property, but may not remove signs on any other property (e.g. the county's).
In the event of a complaint when a sign is on business/commercial property, the ACC will contact the business owner. In the event that the sign was not approved by the property owner, the property owner may remove the sign. Except in unique situations, the ACC will not remove the sign. Commercial properties may have political signs within forty-five (45) days of an election or fifteen (15) days after an election (unless the signs violate city or county ordinance). All other signage must comply with the ACC's Non-Residential Design Guidelines policy; in most cases, signage other than political signage requires ACC approval.
The homeowners' associations are governed by A.R.S. 33-1808, which provides that the associations must allow political signs on a member's property, but no earlier than seventy-one (71) days before the day of the election and signs must be removed within fifteen days after an election.
Per ARS 16-1019, it is a Class 2 misdemeanor for any person to knowingly remove, alter, deface, or cover any political sign of any candidate for public office or knowingly remove, alter or deface any political mailers, handouts, flyers, or other printed materials of a candidate that are delivered by hand to a residence for the period commencing forty-five (45) days before a primary election and ending fifteen (15) days after the general election.
Petitions
Signatures cannot be collected nor can flyers endorsing any candidates be distributed on any ACC property, including (but not limited to) the Civic Building, Community Park, Liberty Bell Park, Opportunity Way Park, the Community Center, or any of these parking lots.
Daisy Mountain Post Office is located on 43rd Avenue, past the Outlets at Anthem: 623-551-7950
During mailbox kiosk replacement, mail is held at the Post Office. The Post Office does not issue keys for mailboxes. Visit the Mailbox FAQ for details.
Contact your trash provider for all questions regarding recycling, trash, and bulk pickup, including schedule and zoning information. Brochures are created and provided to the ACC by Republic Services (residents east of I-17) and the City of Phoenix (residents west of I-17) to the ACC.
View the trash and recycling schedules under the FAQ titled "Trash" or "Bulk Trash."
Twice per year, the ACC partners with Republic Services to offer a community recycling event called Go Green. These events usually occur in April and October. View details under the Residents/Events section of this website.
Learn more about recycling best practices at Recycling Simplified.
To reserve space at the Civic Building, Community Center, or in community parks (such as Ramadas), view the "Facility and Ramada Rentals" options under the Residents tab in the main blue bar.
Anthem is located within the Deer Valley Unified School District. There are a total of 15 schools located within Anthem proper, including several that are charter and private schools.
East of I-17: Maricopa County Sheriff's Office, 602-876-1011
MCSO has a staffed substation at the Civic Building, 3701 W Anthem Way. It is accessible to residents Monday through Friday, 8 am to 4 pm. The entrance is to the right of the main entrance at the Civic Building.
East of I-17: MCDOT
West of I-17: City of Phoenix
In residential areas west of I-17, residents are responsible for the upkeep of sidewalks adjacent to their homes (in front of and beside). With issues, contact the City directly, not the Anthem Community Council or Parkside HOA.
Country Club neighborhood: Country Club Community Association, 623-742-4530
ACC property: ACC Parks, Facilities and Maintenance Department, 623-879-3035
Commercial Properties: Derrick Register 623-742-6010
Arizona's Connected Vehicle Program was initiated in 2007 by the Maricopa County Department of Transportation (MCDOT), the Arizona Department of Transportation (ADOT), and the University of Arizona (U of A). It began as a research project to identify how new technology applications could enhance traffic signal operations, incident management, and traveler information. During this time, MCDOT developed the concept of vehicle prioritization and used this concept to develop applications to improve safety for emergency responders. This concept, now known as the MCDOT SMARTDrive ProgramSM, prevents emergency vehicles from colliding with one another at signalized intersections while responding to emergencies. The MCDOT SMARTDrive ProgramSM simultaneously communicates with multiple emergency vehicles arriving at the same intersection at the same time and relates back which vehicle has the right-of-way.
MCDOT constructed a test bed along Daisy Mountain Drive in Anthem to test the MCDOT SMARTDrive ProgramSM's vehicle prioritization technology in 2011. It was one of the first seven test beds in the country.
An article (PDF) discussing the importance of the Anthem Test Bed to support the development of connected vehicle technology appeared in the ITE Journal, in October 2017.
Never try to catch a wild animal.
Snakes: Call 911 or the Daisy Mountain Fire and Medical Department non-emergency number, 623-465-7400
Located at Adventure Playground in Community Park and at Liberty Bell Park. Open seasonally from 10 am to sunset.
Operational issues: contact the ACC Parks, Facilities and Construction Department, 623-879-3035
Splash Pads only operate during mid spring to mid fall.
Because Anthem is an unincorporated community and not a city, the Anthem Community Council (ACC) does not manage public services in the same manner that a town or city would. Therefore, the streets in Anthem are not maintained by the ACC, but rather:
East of I-17: MCDOT, 602-506-6063 or view MCDOT's road closure updates
West of I-17: City of Phoenix, 602-262-6441
Country Club neighborhood (private streets): Country Club Community Association, 623-742-4530
West of I-17: City of Phoenix, 602-262-6441
East of I-17: MCDOT, 602-506-6063
Country Club neighborhood: Country Club Community Association, 623-742-4530
West of I-17: City of Phoenix: 602-495-5125 or submit an online request form (must provide numbers from the pole, closest street address and/or cross streets).
East of I-17: APS: 602-371-7171 (must provide numbers from the pole, closest street address and/or cross streets)
The ACC owns and cares for a 6.3-mile section of the Maricopa Trail, which is also supported by the Desert Foothills Land Trust. The section runs from Route 17 through Anthem, Desert Hills and New River, ending at New River Road The trail is rated "beginner to intermediate," is relatively flat and horse-friendly.
Trails and paths weave through residential areas of Anthem - 15 miles in total. Walk, jog or bike these trails, but remember that pets must be leashed at all times.
The City of Phoenix Parks and Recreation Department prohibits dogs on trails when the temperature reaches 100 degrees or higher.
Learn more about trails.
ACCCA Community Access Administrator: 623-742-4533
Visit the Gate Entry page.
Contact your trash provider for all questions regarding recycling, trash, and bulk pickup, including schedule and zoning information. Brochures are created and provided to the ACC by Republic Services (residents east of I-17) and the City of Phoenix (residents west of I-17) to the ACC.
Republic Services (East of I-17)
City of Phoenix (West of I-17)
Report illegal dumping in ACC owned property: 623-879-3035
Dumping and trash on non-ACC property: File an Environmental Services Complaint Form.
Contact law enforcement.
East of I-17: Maricopa County Sheriff's Office, 602-876-1011
West of I-17: Phoenix Police Department, 602-262-6151
Graffiti on Utility boxes should be reported to the respective utility company or contact Derrick Register, 623-742-6010.
If graffiti or vandalism is in progress, contact law enforcement:
East of I-17: Maricopa County Sheriff's Office, 602-876-1011
West of I-17: Phoenix Police Department, 602-262-6151
For graffiti or vandalism cleanup in common areas and on ACC property, use the online tip form or contact ACC Facilities Maintenance and Construction Department, 623-879-3035.
To order a paver to be placed at the Anthem Veterans Memorial, visit the Paver/Donate page.
Fire hydrants, water main, or sewer line breaks:
- East of I-17: EPCOR, 800-383-0834
- West of I-17: City of Phoenix, 602-261-8000
Never try to catch a wild animal.
Dead wild animals: Department of Transportation, 602-506-6063
Injured wildlife (ducks or birds) in the park: Jim Boniface, 602-882-7484
Injured wildlife in neighborhoods: Liberty Wildlife
Snakes: Call 911 or the Daisy Mountain Fire and Medical Department non-emergency number, 623-465-7400
Living with Wildlife (courtesy of Arizona Game and Fish)
Answers to Frequently Asked Questions (PDF)